Shipping policy

Shipping Policy – PPC Plasterboard

We offer delivery services across Western Australia (WA) and South Australia (SA). Our primary delivery zones include:

If you are located outside these areas, please contact our team to discuss potential delivery options.

Metropolitan Areas: A flat delivery fee of $169 applies to orders within the Perth and Adelaide metropolitan regions.
Regional Areas: Delivery fees for regional areas are calculated based on distance, access, and order size. Please contact us for a custom quote.

Metropolitan Deliveries: Orders are typically delivered within 3 business days from the date of order confirmation.
Regional Deliveries: Deliveries to regional areas generally take between 3 to 7 business days, depending on location.

All delivery timeframes are estimates only and may vary due to stock availability, scheduling, and external freight conditions.

Scheduling: Once your order is processed, our team will contact you to arrange a suitable delivery time.
Access Requirements: It is the customer’s responsibility to ensure the delivery site is safe and accessible for our delivery vehicles. Please advise us in advance of any site restrictions.
Receipt of Goods: A responsible person should be present to receive and inspect the goods. If you are unavailable, you may provide written authority for goods to be left unattended. In this case, all risk transfers to the customer upon delivery.

Customers may choose to collect their orders from one of our locations:

Please provide at least 24 hours’ notice to arrange a pickup time.

Inspection: Customers must inspect goods upon delivery. Any visible damage or discrepancies should be reported immediately to the driver.
Damages: Any damage identified after delivery must be reported within 48 hours, along with clear photographs and details of the issue.
Redelivery: If delivery cannot be completed due to site inaccessibility, unsafe conditions, or absence of an authorised recipient, a redelivery fee may apply.

For any questions regarding shipping, delivery, or access requirements, please contact our team:

📧 sales@ppcsupplies.com.au
📧 adelaide@ppcsupplies.com.au
📞 9455 7526